Problem this module solves
Communication makes email, SMS, calls and templates part of the operating record instead of private inbox fragments.
Messaging, templates and notifications
Communication
Communication makes email, SMS, calls and templates part of the operating record instead of private inbox fragments.
Start with templates and shared communication history. Later connect reminders and notifications to CRM, tickets, workflows and calendar events.
Maturity: roadmap
Who it is for
- Sales and service teams
- Support teams
- Operations teams sending reminders
- Teams standardizing customer messages
What you can do in the free version
- Create message templates and basic communication records.
- Track simple outbound messages and reminders.
- Link communications to starter module records.
What paid plan unlocks
- SMTP/SMS integrations, automations and sequences.
- Shared history across CRM, tickets and workflows.
- Template governance, routing rules and delivery reporting.
Example workflows
CRM follow-up → template email → response logged → next task.
Ticket update → customer notification → SLA reminder.
Calendar booking → confirmation → reminder → post-meeting follow-up.
Recommended connected modules
Works best with
Common next module
CRMUse this when the first module starts producing records that need approvals, evidence, automation or follow-up.
Related solution pages
Related packages if available
Screenshots or UI proof
Representative interface proof for planning, workflow and rollout discussions. Availability can vary by pilot scope.
Plans for Communication Module
Sorted from cheapest to most expensive.
Silver Free - Communication
Free
- 3 Workflows
- 3 Flows
- 1 Projects
- 200 Clients
- 512 MB Secure storage
Start Communication with a focused path
Begin with the free setup, choose a plan when you need automation and reporting, or ask us to configure the first workflow with your data.
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